Reading Comprehension

Kwame Asante [8:52 A.M.] Ines, my flight to Lisbon has just been cancelled. The airline is putting everyone on the 1:40 P.M. departure, which lands at 5:15. Ines Morales [8:55 A.M.] That's too late for the booth crew. They need the display panels you're carrying by 4:00 so they can finish setting up before the fair opens tonight. Kwame Asante [9:01 A.M.] The panels are in my checked bag, and I can't get it back now. Didn't the print shop make a second set last week? Ines Morales [9:04 A.M.] They did. The spare set is still at their shop on Rua Augusta. Kwame Asante [9:05 A.M.] Could someone collect it and take it to the exhibition hall? Ines Morales [9:06 A.M.] Leave it with me. Kwame Asante [9:07 A.M.] Thanks. I'll text you when I board.

Beginning 1 June, Skyreach Airlines passengers departing from Terminal B will be able to check their own baggage at eight new self-service bag-drop machines next to Door 4. Passengers simply scan their boarding pass, print a bag tag, attach it to their suitcase and place the bag on the belt. The machines open three hours before departure. They close 45 minutes before international flights and 30 minutes before domestic flights. Passengers who are travelling with oversized items, such as bicycles, skis or musical instruments, must continue to use the staffed counter (Counter 14). Passengers who need assistance may also go to Counter 14 at any time.

Booking reference: CKT-55817 Lead guest: Mr. Daniel Okonkwo Tour: Sea Caves Morning Paddle (3 hours) Date: Saturday, 9 August Group size: 8 adults Pick-up: 7:45 A.M., front entrance of the Harbour View Hotel Total price: €520 Deposit paid (20 July): €130 Balance due on the day of the tour: €390 All equipment, including life jackets and waterproof bags, is provided. Please bring sun cream and a change of clothes. Cancellation policy: Guests who cancel more than 72 hours before the tour receive a full refund. Guests who cancel within 72 hours receive a 50 percent refund of the deposit. If we cancel a tour because of unsafe weather, guests may choose either a full refund or a free change to another date.

To: Dr. Elin Lindqvist From: Tomás Gallardo, Nordic Water Technology Summit Date: 28 March Subject: Speaker accommodation Dear Dr. Lindqvist, Thank you for agreeing to speak at this year's Nordic Water Technology Summit in Gothenburg. To secure a room at the special speakers' rate, please book directly with the Hotel Kanalen by 14 April and quote the code NWTS-SPK. After that date, any rooms that have not been booked will be released to the general public. Your session, "Reducing Leakage in Ageing Pipe Networks," is scheduled for 10:30 A.M. on 21 May in Hall C. Please send your presentation slides to me by 7 May so that our technical team can load them onto the hall computer in advance. Kind regards, Tomás Gallardo Speaker Coordinator

Do you cross between Port Callan and Westerby Island more than twice a month? The Harbourline Commuter Card could save you up to 30 percent on every crossing. Cardholders can: - reserve vehicle spaces up to 60 days in advance (other passengers may book 30 days in advance) - use the priority boarding lane at both terminals - receive 10 percent off all purchases at our onboard café The card costs £45 per year and can be bought online or at either ticket office. It is valid for one named passenger and one registered vehicle. Please note: card discounts do not apply on the weekend of the Westerby Island Festival (15–17 August), when all passengers pay standard fares.

MONTEVALE (12 March) — The Montevale Convention Centre will add a 6,000-square-metre exhibition hall to its east side, the city council announced on Tuesday. —[1]— Construction is scheduled to begin in September and to finish in time for the International Food Packaging Expo in October of next year. —[2]— Centre director Hana Okafor said the venue has had to turn down several large trade shows over the past three years because it could not offer enough floor space. "Organizers want their exhibitors, meeting rooms and catering all under one roof," she said. —[3]— The project will be funded partly by a 2 percent increase in the city's hotel tax, which took effect in January. —[4]— Local hotel owners have generally supported the increase, noting that convention visitors fill rooms on weekdays, when leisure travel is slow.

Name: Tomasz Wierzbicki Contact: t.wierzbicki@mailbox.pl (e-mail preferred) Date of travel: 3 May Train: 7:15 A.M. Bellmont–Harwick Express, Coach E Description of item: Black laptop bag with a red luggage tag. Inside: laptop, charger, folder of printed documents and a conference badge for the EuroLogix Expo. Details: I left the bag on the luggage rack above seat 42 when I got off at Harwick to change trains. I need the documents for a presentation on 6 May, so I would be grateful for a quick reply. FOR OFFICE USE ONLY Report received by: J. Ferreira, 3 May Item found: Yes, handed in to Harwick Station Lost Property Office, 4 May Collection: Items may be collected Monday to Saturday, 8:00 A.M.–6:00 P.M. Photo identification is required. Items not collected within 30 days are donated to charity.

Ravi Menon [10:02 A.M.] Quick update on the dealer conference in Seville. The Hotel Alcázar can't give us the main ballroom on 9 October after all. A wedding party booked it before we did. Akiko Sato [10:03 A.M.] That's the night of the awards dinner. Do they have anything else that seats 180? Ravi Menon [10:04 A.M.] Their roof terrace holds 200, but it's outdoors. Lucas Brandt [10:05 A.M.] Early October in Seville should still be warm. I'd go for it. Akiko Sato [10:06 A.M.] What happens if it rains, though? Ravi Menon [10:08 A.M.] They would move us to two smaller function rooms joined by a folding wall. Not ideal, but it would work. Fatima Haddad [10:09 A.M.] I can live with that. And the terrace would cost us €1,200 less than the ballroom. Akiko Sato [10:10 A.M.] Then let's book it. Ravi, can you get the change confirmed in writing by Friday? Ravi Menon [10:11 A.M.] Will do. I'll also ask whether they can provide outdoor heaters in case the evening is cool. Lucas Brandt [10:12 A.M.] Good idea. I'll revise the invitation so guests know the dinner will be held outdoors.

Andes Trail Expeditions, a Lima-based operator of small-group walking tours, is looking for a Tour Operations Coordinator. The coordinator will book accommodation, transport and local guides for groups of up to 14 travellers and will serve as the main point of contact for guides while tours are under way. Requirements: - at least two years' experience in travel or hospitality operations - fluency in Spanish and English (Portuguese is an advantage) - ability to work from our Lima office, Tuesday to Saturday The position does not involve leading tours. However, the successful candidate will join one of our treks during the first month in order to become familiar with our routes. We offer a competitive salary, health insurance and one free tour per year for the coordinator and a guest. To apply, send a CV and a short cover letter to careers@andestrail-expeditions.com by 30 June. Shortlisted candidates will be invited to a video interview in early July.

To: All registered exhibitors From: Mei-Lin Zhou, Exhibitor Services, Pacific Home & Garden Show Date: 27 February Subject: Move-in arrangements Dear Exhibitor, With the Pacific Home & Garden Show less than three weeks away, we would like to remind you of the arrangements for setting up your booth. —[1]— Move-in will take place on Wednesday, 18 March, from 8:00 A.M. to 8:00 P.M., and on Thursday, 19 March, from 8:00 A.M. to noon. Exhibitors with booths larger than 36 square metres have been assigned to the Wednesday slot; all others may choose either day. Vehicles may use the loading dock at Gate 3 for a maximum of 30 minutes. —[2]— The doors open to the public at 10:00 A.M. on Friday, and no deliveries will be accepted after that time. This year, for the first time, exhibitors can order furniture, carpeting and electrical connections through our online portal instead of submitting paper forms. —[3]— Orders placed after 6 March will be subject to a 25 percent late fee. If you have any questions, please call Exhibitor Services at 604-555-0182. —[4]— We look forward to seeing you at the show. Sincerely, Mei-Lin Zhou Exhibitor Services Manager