Multiple-choice cloze
For questions 1-8, read the text below and decide which answer (A, B, C or D) best fits each gap.
When my company switched to hybrid working, I expected the change to be mostly about saving time on commuting. In reality, it forced us to how we communicate. Quick questions that used to be dealt with in passing now have to be written down, which sounds efficient but can easily as blunt. To make matters worse, meetings began to as managers tried to everyone, and the working day stretched well into the evening. After a few months, people started to , not because they were doing more, but because they could never properly . The turning point came when our team some ground rules: fewer calls, clearer agendas, and a shared document for updates so we didn’t keep . It hasn’t solved every problem, yet it has helped us strike a better balance and focus on what actually needs to get done.
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